Registry of Companies and Licenses

Licenses in the context of the eregistry application are the rights acquired by a company to carry out activities, in the fields of electronic communications, postal services and intermediary services. The basic licenses (authorizations) supported by the eregistry are the following:

In addition to the authorizations described in the relevant EETT Regulations, the eregistry application also manages a separate authorization, the right to obtain numbers in accordance with the National Numbering Plan (NNP).

The NNP numbers are managed through the eregistry. The eregistry provides the functionality for the management of the NNP and the operations (assignment, revocation, secondary assignment, etc.) of the numbers.

The information in the register is updated by submitting applications from the companies concerned, which have access to the application through their representatives (end users). The applications supported by eregistry are the following:

To update the registry details, the following applications are also available:

In the field of NNP numbers management, the following applications are available:

Applications are submitted and processed online through the eregistry web application. The user with the appropriate role for a specific type of application, is able to enter the details of the request through the eregistry application. Upon completion the application can be submitted. After submission the application gets a unique reference number and it is received by EETT for processing. The application is either approved or rejected. There is also the possibility of sending it back to the company. A typical reason for this is that necessary documents are missing.

End users are notified by e-mail about the approval, rejection or forwarding actions regarding their applications.

Companies gain access to the eregistry through the end users that they designate. Depending on the role of each user, eregistry grants the relevant rights. The roles of end users available in the eregistry are the following:

More than one roles may be assigned to an end user.

The application’s main menu is located on the left side of the page and offers the basic options for reviewing the registry data and submitting applications for updating the registry data.

The main functions of the eregistry are the following:

To make any changes in the registry, the relevant application must be submitted and approved. Applications are submitted by the end users of the company and processed by EETT staff, following the request processing flow. During each application’s processing, a set of actions are performed. Actions are carried out by the EETT staff and the end users of the company.

Applications are processed by the EETT staff after submission. Throughout the processing, three options are available:

After an application is submitted, the participation of the end users of the company shall pertain to the completion of the returned applications and to forwarding them anew to EETT. In all actions performed in the context of an application, the eregistry informs the end user of the company by e-mail.

The pending tasks of a company with regard to the submitted applications fall into two categories: Unassigned tasks, namely the pending tasks of the company which have not been assigned to end users of the company, and Pending Tasks, namely the personal pending tasks of each end user. All company tasks that include unassigned and pending tasks, are available through the Tasks/All Tasks option.

The Applications option in the main menu, presents the list of applications created by the company. Through the list of applications, it is possible to edit, view and submit applications.

A set of search criteria are provided to facilitate searching the list:

The list shall display the applications that meet all the search criteria. Upon selection of the View button, the details of the selected application shall be displayed. Upon selection of the Edit button, the request processing page shall be displayed. The Edit button is available in cases where the application has not been submitted and where your role gives you the right to edit.

It is possible to view the details of each application in the eregistry. These details may vary depending on the type of application. Common elements included on the View page of each application are the following:

The application for the modification of company details pertains to the update of the basic data of the company, representation thereof, as well as the update, in digital form, of all the necessary legal documents.

This application shall be submitted for the first time following the registration of a new company in the registry.

In order to submit an application for intermediary services you need to have registered the company’s Legal Representative (who must have a VAT number and an ID/passport number), the company’s website and the company’s size. It is reccomended to enter the aformentioned information and submit the company modification application, prior to the submission of an application for the Provision of intermediary services.
The size of the company is defined according to the Recommendation 2003/361/EC on the basis of the financial amounts and the staff headcount of the enterprise under registration of the latest approved accounting period (calculated on an annual basis), as follows:

For more information please consult the text of the Recommendation 2003/361/EC.#

New applications are generated through the New Application/Company Modification menu option. The application shall contain the current details of the undertaking together with the current certifying documents.

Via the application you can modify the basic details of the company, modify the representation details delete a certifying document that has ceased to be valid or add another document.

The legal documents required depending on the legal form of the company are the following:

(A) Legal Entities / Natural Persons established / residing in Greece

(B) Legal / Natural persons based / residing in a Member State of the European Union

(C) Companies NOT established in the EU or the European Economic Area. It is specified that companies that are not established in the European Union or the European Economic Area, must also submit the relevant document issued by the competent Greek tax authority certifying they have taken all necessary actions/have provided all required notifications to that Authority in order to start providing electronic communications networks and/or services. Any statement which does not meet the above requirements shall be automatically filed.

A registered company should have at least one user with the role of Admin User. The Admin User may define new users and assign roles to them. However, he/she cannot appoint a new user as Admin. A new user may be appointed as Admin User by the New Application/Admin User Registration option of the main menu.

By this application, the main details of the user shall be filled in, with particular emphasis on the e-mail address, which is used as the username. The eregistry automatically generates the electronic file of the registration application through the PDF option. The document produced should be signed by the legal representative. It should also be attached to the application prior to submission.

In order to apply for registration in the electronic communications networks and services registry under the general authorization regime, you should create and submit a general authorization application through the New application/New License/General Electronic Communications option of the main menu.

The information to be filled in is the following:

To submit an application for a general authorization for electronic communications, the relevant fees must be paid first. You need to fill in the fee payment information.

By selecting Submit, the application is submitted and processed by EETT.

In order to apply for registration in the registry of postal services providers under general authorization, you should create and submit a general authorization request through the New Application/New License/General Postal option of the main menu.

The information to be filled in is the following:

To submit an application for an individual license for postal services, the relevant fees must be paid first. You need to fill in the fee payment information.

By selecting Submit, the application is submitted and processed by EETT.

In order to apply for registration in the registry of postal services providers holding an Individual License, you should create and submit an Individual License request through the New Application/New License/Individual Postal option of the main menu.

The information to be filled in is the following:

To submit an application for an individual license for postal services, the relevant fees must be paid first. You need to fill in the fee payment information.

By selecting Submit, the application is submitted and processed by EETT.

To register as a domain names registrar, you must create and submit an application through the New Application/New License/Domain Name Registrar option of the main menu. Registration as a domain names registrar is not a formal authorization issued by EETT. The application shall play the role of registrar notification in accordance with the relevant EETT regulations.

The information to be filled in is the following:

By selecting Submit, the request will be submitted and processed by EETT.

The numbering right must precede the application for the assignment of numbers of the National Numbering Plan. It is not a formal authorization provided by relevant EETT regulations, but a preliminary approval given to companies to submit applications for number assignments.

The right can be granted to companies that have a general electronic communications authorization. It can also be granted to entities without general authorization, falling into the following categories:

To obtain the numbering right, you must create and submit an application through the New Application/New License/Numbering option of the main menu.

The information to be filled in is the following:

By selecting Submit, the application is submitted and processed by EETT.

In order to apply for registration in the registry of the intermediary services providers, you should create and submit an Individual License request through the New Application/New License/Intermediary Services option of the main menu.

In order to submit an application for intermediary services you need to have registered the company’s Legal Representative (who must have a VAT number and an ID/passport number), the company’s website and the company’s size. If the aformentioned information has not been registered, you should first apply for the modification of company details.
The size of the company is defined according to the Recommendation 2003/361/EC on the basis of the financial amounts and the staff headcount of the enterprise under registration of the latest approved accounting period (calculated on an annual basis), as follows:

For more information please consult the Recommendation 2003/361/EC.

The information to be filled in is the following:

By selecting Submit, the application is submitted and processed by EETT.

Legal persons governed by private law which have been certified by a relevant decision of the competent Minister as providers of non-profit social care services and which operate and have in place control mechanisms throughout Greece, are exempted from the obligation to pay fees to EETT, in accordance with Article 67(1) of Law 4313/2014. Certified bodies should submit an application for exemption from fees.

The application for fee exemption is created through the New Application/Fee Exemption option of the main menu.

You need to fill in the expiry date until which you have been exempted from fees, according to the certification you have received. The attached documents should include: (a) the relevant certifying Government Gazette; and (b) a solemn declaration that the body operates and has in place control mechanisms throughout Greece.

A service modification application pertains to specific authorizations for which services are declared (general authorization for electronic services, general authorization for postal services and individual license for postal services).

To create a service modification application, you must display the list of company authorizations through the Licenses option of the main menu. Then, you need to select the authorization in which you are interested and select, in Options, the Service Modification option.

The application shows the services appearing in the Services panel. You may add a new service through the icon in the Available Services panel, or remove a service through the icon in the Services panel. In the event that a fee is required to submit an application, you must also fill in the fee payment information.

After filling in the application, you can submit it for processing by EETT.

To update the details of the representation of a license (i.e. authorization) you must submit the appropriate application. To create a representation modification application, you must display the list of company authorizations through the Licenses option of the main menu. Then, you need to select the authorization in which you are interested and select, in Options, the Representation Modification option.

In the application you may edit:

Especially for the general authorization for electronic communications and the provision of intermediary services, any activities in EU countries can also be declared through this application. In addition, for the general authorization for electronic communications any branches of the company in EU countries may be indicated.

After filling in the application, you may submit it for processing by EETT.

In order to update the official communication languages you must submit the appropriate application.

To create a language modification apllication, you must display tthe list of company authorizations through the Licenses option of the main menu. Then, you need to select the authorization in which you are interested and select, in Options, the Languages Modification option.

The application shows the selected languages in the Languages panel. You may add a new language through the icon in the Available Languages panel, or remove a service through the icon in the Languages panel.

After filling in the application, you can submit it for processing by EETT.

The application gives the possibility to update the documents of a icense. This is particularly useful for businesses with General or Individual License for Postal Services in order to inform EETT about the Charter of Obligations to Consumers, Price List etc. You can declare the update of the documents of a licence through the application Documents update.

To create a documents update application, you must display the list of company authorizations through the Licenses option of the main menu. Then, you need to select the authorization in which you are interested and select, in Options, the Documents Update option.

The generated application includes all the valid documents of the license. You can remove the ones that are not valid anymore and upload new documents.

After completing the documents upload, you can submit it for processing by EETT. If the application is approved, then the documents of the license will be updated and displayed in the Documents section of the license.

In order to declare the cessation of the activities of a license (i.e. authorization) you must submit the appropriate application. To create a license cessation application, you must display the list of licenses through the Licenses option of the main menu. Then, you will need to select the license in which you are interested and select, in Options, the License Cessation option.

You can submit the application for processing by EETT. Upon submission of the application, the license shall be automatically suspended. Cessation becomes definitive upon approval of the application, whereupon the authorization becomes inactive. In case the license is subject to annual fees, a fee notification should be submitted for the period during which it was in force. Upon submission of the application for the license cessation, an annual fee notification is automatically created in order to be completed and submitted. Following the final approval of the annual fee notification, the activities are ceased permanently in the EETT registry.

A license (i.e. authorization) can be activated in case of prior cessation of activities. To create a license activation application, you must display the list of company authorizations through the Licenses option of the main menu. Then, you need to select the license in which you are interested and select, in Options, the License Activation option.

After creating the application, you can submit it for processing by EETT. Upon final approval of the application, the license becomes active.

Numbers are assigned in blocks. The eregistry application captures the NNP in the block format

<SERIES><BLOCK>

The series and the blocks of numbers are created in advance.

The series created are accessible through the Numbering/Series option of the main menu.

The main menu Numbering/Blocks option provides access to the NNP number blocks.

All created blocks are displayed with an indication of their status. The different block statuses are shown in the table below.

The number blocks page provides search criteria to limit search results. It also provides access to detailed block items, including block history, through the View option. The block view page displays the current information concerning the block, offering the additional option of viewing the block history. A table of your company’s approved applications regarding the block is also displayed.

To assign numbers, you must complete and submit a number assignment application through the New Application/Numbering/Number Assignment option of the main menu.

The number assignment application shows the available NNP blocks (Available Blocks table). The table also includes the blocks retained by your company, in case you wish to assign blocks that you have previously revoked. Search criteria are provided for you to find the block you want. Blocks may be selected individually or through multiple selection. You may select an individual block from the Add option. For the multiple block selection, you must specify in the search criteria the Series of blocks you want and then you must specify, through the Block From and Block To options, the range of blocks you want. Select Search to view the blocks in the specified range, and then Add All to add the blocks to the list of blocks to be assigned.

The Selected Blocks panel shall display the number blocks requested for assignment. A block can be removed from the request through the Delete option. The table displays for each block the annual assignment and usage fee.

The eregistry application allows, prior to the final submission of the application, for the payment of the fees for the assignment and use of numbers. If no fees are paid at the time the application is submitted, the application shall be returned by EETT so that fee payment can be performed following the preliminary processing of the application. Fees can be paid at a later stage through the processing of companies tasks.

The application for secondary assignment shall be submitted in cases where short codes, which are primarily assigned to a provider, are assigned for use to another party (secondary assignment). The application shall be submitted by the provider to whom the number is primarily assigned. You can submit a secondary assignment application by selecting New Application/Numbering/Secondary Assignment.

Before selecting the secondary assignment blocks, the company/party using the numbers should be defined. To define a company, you must search it in the eregistry application. The vat number is indicated in the Vat Number field, and the Search button is used to search for the company in the registry. If the company exists in the registry, its details are displayed. If the company has no users, you will also be able to modify the basic company details. If the company can not be found, you must enter its basic details therein.

Following the definition of the company/party to which the secondary assignment is to be granted, the number blocks should be selected. The secondary assignment application displays the available NNP blocks for which the secondary assignment is available (Available Blocks table). The table also includes the blocks retained by your company, in case you wish to assign blocks that you have previously revoked.

Search criteria are provided for you to find the block you want. Blocks may be selected individually or through multiple selection. You can select an individual block from the Add option. For the multiple block selection, you must specify in the search criteria the Series of blocks you want and then you must specify, through the Block From and Block To options, the range of blocks you want. Select Search to view the blocks in the specified range, and then Add all to add the blocks to the list of blocks to be assigned.

The Selected Blocks panel shall display the number blocks requested for assignment. A block can be removed from the request through the Delete option. The table displays for each block the annual assignment and usage fee.

The eregistry application allows, prior to the final submission of the application, for the payment of the fees for the assignment and use of the numbers. If no fees are paid at the time when the application is submitted, the application shall be returned by EETT so that fees are paid following the preliminary processing of the application. Fees could be paid at a later stage through the completion of tasks.

To revoke assigned blocks, you must complete and submit a number revocation application through the New Application/Numbering/Number Revocation option of the main menu.

The Available Blocks panel displays all blocks which have been assigned to your company. The Selected Blocks panel displays all blocks which have been selected for revocation. Through the Add option, an assigned block is added to the blocks selected for revocation. Through the Delete option, the block to be revoked is removed from the panel of selected items. After selecting the blocks for revocation, you can submit the application.

The revocation of numbers results in the reservation of blocks for a period of six months following the approval of the application. Within this period, the numbers are reserved and cannot be assigned. Only your company can apply for the revoked blocks to be assigned. The blocks included in number portability are excluded from being reserved. In these cases, the blocks are automatically transferred to the company with the most numbers ported within a given block.

A secondary assignment transfer is the process where the company to which a number block has been assigned on a primary level under secondary assignment, applies for the secondary assignment to another company/party. The same application can be used in cases where the block has not been assigned on a secondary level to your company, but only on a primary one.

The application shall be the same as the one for the secondary assignment of numbers without fees.

Secondary assignment removal is the process where the undertaking to which a block of numbers has been assigned on a primary level under secondary assignment, applies for the removal of the secondary assignment. Upon approval of a secondary assignment application, block management shall be transferred to the company to which it has been assigned under primary assignment.

The transfer of the primary assignment of blocks pertains to cases where the holder of the secondary assignment wishes to change provider for the numbers he/she holds. You may submit a primary assignment transfer application by selecting New Application/Numbering/Primary Assignment Transfer.

To be able to submit the application, you must select the blocks from the Available Blocks panel. After finding the block and selecting Add, the block is moved to the Selected Blocks panel. The primary assignment application shall be subject to assignment fees.

The application allows, prior to the final submission of the application, for the payment of fees for the number assignment. If no fees are paid at the time when the application is submitted, the application is returned by EETT so that fees are paid following the preliminary processing of the application. Fees can be paid at a later stage through the completion of tasks.

The application to modify the use of numbers changes the use of numbers in cases where a description of use is required.

To be able to submit the application, you must select the blocks from the Available Blocks panel. After finding the block and selecting Add, the block is moved to the Selected Blocks panel.

Then, you will need to fill in the Block Usage field.

By selecting the option Profile/Postal Network Members from the main menu, the table with the members of your company’s postal network is displayed. Postal network members include:

Search criteria are provided to enable the search for postal network members, namely:

Through the View option, you are transferred to the view page of the network member, where you are able to view the data history. By clicking the XLS button you can export the data of the members to an Excel file.

In order to modify the composition of the postal network, you must submit an application for its modification.

By selecting the option New Application/Postal Network Modification from the main menu, you can create a new application to modify the postal network. By this application you may:

The Network Members Modification panel includes all network members that are referred to in the application. Through the Add Member button, a new member is created in the network. You can update the member details.

The Postal Network Members panel includes all existing members of the postal network. Through the Add to Application option, you may transfer an existing member to the application. There are two options for the existing member. The first option is to update the network members’ details via the icon. The member registration page is displayed. The second option is to remove the member from the network via the icon. With the icon the member is removed from the application.

Upon completion of all changes to the postal network, you can submit the application.

For the general authorization for electronic communications, the general authorization for postal services and the individual license for postal services, fees are paid to EETT, based on the annual gross revenue of the respective activity and are calculated in accordance with EETT regulations. The notification of annual fees is generated automatically by the application. The application also calculates automatically the annual fees. The fees must be paid and the fee notification must be submitted within the deadlines set out under EETT regulations.

The eregistry enables the calculation of the annual fees for numbers through the Numbering/Annual Fee Calculation option of the main menu.

The annual fees are calculated for the current year on the basis of the numbers assigned at the end of the previous year and in accordance with the procedures of EETT’s regulation on fees. The Calculation button provides a summary report of the corresponding fees which can then be exported to an Excel file through the XLS button.

The Details button generates an Excel file with details per assigned block of numbers, which corresponds to the aggregated calculation of fees.

The eregistry calculates the annual fees for the use of numbers, in accordance with the relevant EETT Regulation. The notifications on the payment of fees for numbers are applications, like the other applications in the registry, and they are accessible from the applications panel through the Applications option in the main menu.

The fees have already been calculated and you only need to enter the information on the payment of the fees.

If the fees are paid within the payment deadline, it shall be possible to activate a settlement. Through the Enable Settlement option, you can request a fee settlement. To activate the settlement, at least 30% of the fee must be paid in advance. The settlement shall be activated once EETT has approved the corresponding statement. The settlements are monitored by eregistry, via the Installment Payment application.

Particularly for the general electronic communications authorizations, it is possible to pay the annual fees through settlements. To activate a settlement for general authorization fees, the timely (by the 1st of July of each year) payment of at least 30% of the calculated fee is required. In this case, the application gives you the option to activate the settlement. The process of activating and completing a settlement is shown in the figure below.

In the first step, it is necessary to request the activation of the settlement, when submitting the fee statement. Once the fee statement is approved, the six-month payment plan for the remaining amount of the fee is created

The Payment Plan table includes the following information:

Upon generation of the payment plan, the first installment payment statement is also created. Upon payment of each installment and following approval thereof by EETT, the next statement is automatically generated, until the payment plan is exhausted or the fee is paid in total.

The Installment Payment application is automatically generated by the eregistry application during a fee payment settlement. It automatically receives a reference number and is available in your company’s unassigned tasks.

In addition to the main elements of the application (reference number and date), the number of the installment, the initial amount of the installment and the remaining amount of the fee are displayed on the payment statement view page. The payment plan and the way in which the plan is carried out over time are also displayed.

The statement shall be filled in through the statement processing page as shown in the figure below.

The page for processing the notification displays the main information of the notification. You are asked to fill in the details of the paid fee and to forward the notification to EETT through the eregistry. The amount of the full payment of the fee is also displayed on the processing page.

The steps for completing the installment payment and forwarding it to EETT are as follows:

By selecting Profile/Company, you have access to the details of your company as those were entered in the registry. The main details of the company, the registered offices, the representatives and the legal documents are provided. It is also possible to navigate the history of the company.

To change the details of the company or to update the required documents, you must submit an application for the modification of company details.

To attach a document, it is necessary to enter the necessary document information before uploading the file.

The necessary document identification information is the following:

Once the document details are completed, the Select File option shall be activated. The file may be selected from the local computer and then it is transferred to the application though the Upload option.

At several points in the eregistry, it is required to enter the details of a company. The main details of a company are its name, its distinctive title, its legal form and the competent Tax Office, in case the company has its registered offices in Greece.

Moreover, it is mandatory to enter the address of the company’s registered offices. For registered companies, it is possible to enter the billing address separately. This is the address to which the invoices issued by EETT for the payment of fees are sent.

In the context of submitting applications or fee notifications, information related to the payment of the fees is requested. Fees are always paid through deposits to EETT bank accounts, prior to the update of the eregistry data. Fee details must be entered so that the deposits can be identified.

The required data are the following:

The fee data registration information should always be accompanied by a digital copy of the deposit slip. The copy of the deposit slip shall be attached to each request through the document attachment operation.

In the context of the registration of a company or of the authorization details, it is required to register the details of persons who act as company or authorization representatives.

The information requested is contact details and postal address. Particularly in the case of general electronic communications authorizations, it is also possible to add a branch within the EU.

In several parts of the application, it is required to enter addresses. The full details of each address are requested, namely: street and number, city, postal code and country.

Each address is accompanied by a geographic display on a digital map. Once the full address details are entered, the point is automatically identified (approximately) on the map. The application allows to move the mark on the map to identify the point more accurately. In addition, the application allows to enter the geographic coordinates directly to the WGS84 coordinate system.

The application keeps a history of certain significant information of the register. This information is the following:

In the view pages of this information, it is possible to view previous versions as indicated in the figure below.

The different versions of the information are numbered and they appear on the time axis in ascending order, starting with the first version and ending with the current one. Each different version in time coincides with an event of modification of the information as a result of the approval of an eregistry application. Upon selection of the number on the timeline, the information of the selected version is displayed. By selecting the Revert button, the current and last version of the information is restored.

The API version is part of the URL. The current version is v1.

The main API resources are the following:

The format for representing resources is JSON.

In several cases, the representations of resources also include hyperlinks via the links option.

Access to information lists is paginated in a typical manner. The API displays the paging information as HTTP Headers, as follows:

In addition, the API provides as Link headers the common navigation actions as follows:

A specific page in a directory shall be accessed through the page parameter, considering that the number of the first page is one (1).

The API default language is Greek. The English language is also supported for part of the content (e.g. names of countries and legal forms of companies) or the messages in case of error. The response in English is obtained through the Accept-Language header as follows:

Accept-Language: en